Cloud Infra Data Center Technician — On-Call & 24/7

Amazon Web Services (AWS); Canton (MS); On-site; USD 36,000 - 65,000; Full time

Job summary

Amazon Data Services, Inc. in the United States is seeking a Data Center Technician to maintain server racks, diagnose hardware and network issues, and support 24/7 data center operations.

You will work with engineers and vendors, participate in on-call rotations, and travel to multiple data centers as needed.

The role requires lifting up to 40 pounds, ability to work shift schedules including nights and weekends, and a hands-on approach to repair and maintenance.

Qualifications

• 1+ years of computer networking experience.
• 1+ years of Linux operating systems experience.
• Bachelor's degree in Information Technology, Computer Science, or a related field.
• Experience in computer networking.
• Experience working with Linux operating systems.
• Can lift and rack equipment up to 40 pounds.
• Experience with computer hardware troubleshooting and repair.

Responsibilities

• Performing server rack installations, hardware break-fix, troubleshooting network issues, and responding to incidents to maintain service availability.
• Serving as primary contact for internal/external stakeholders including engineers, vendors, and contractors.
• On-call duties and participation in maintenance and change management activities.
• Contributing to documentation and process improvements based on issue analysis.
• Helping interview, train and onboard new team members.

Skills

Networking

Linux

Hardware repair

Troubleshooting

Communication

Education

Bachelor's degree in IT/CS or related field

Job description

Amazon Data Services, Inc. in the United States is seeking a Data Center Technician to maintain server racks, diagnose hardware and network issues, and support 24/7 data center operations.

You will work with engineers and vendors, participate in on-call rotations, and travel to multiple data centers as needed.

The role requires lifting up to 40 pounds, ability to work shift schedules including nights and weekends, and a hands-on approach to repair and maintenance.