Cloud Data Center Technician (On‑Call, 24/7)

Amazon Web Services (AWS); Philadelphia (Philadelphia County); On-site; USD 4,133,000 - 7,439,000; Full time

Job summary

Amazon Data Services, Inc. - A19 is seeking a Data Center Technician to support AWS global infrastructure.

You will perform server rack installations, execute hardware repairs, troubleshoot network issues, and participate in on-call rotations to ensure continuous service availability across data centers. The role requires physical stamina, ability to travel between sites, and collaboration with engineers, security, and operations teams to uphold safety and reliability standards while

Qualifications

• 1+ years of computer networking experience.
• 1+ years of Linux operating systems experience.
• Can lift and rack equipment up to 40 pounds.
• Experience with computer hardware troubleshooting and repair.

Responsibilities

• Perform server rack installations and hardware break-fix.
• Troubleshoot network issues and respond to incidents.
• Serve as primary contact for internal and external stakeholders.
• Perform on-call duties and participate in maintenance and change management.
• Contribute to documentation and process improvements.

Education

Bachelor’s degree in Information Technology, Computer Science, or a related field

Job description

Amazon Data Services, Inc. - A19 is seeking a Data Center Technician to support AWS global infrastructure.

You will perform server rack installations, execute hardware repairs, troubleshoot network issues, and participate in on-call rotations to ensure continuous service availability across data centers. The role requires physical stamina, ability to travel between sites, and collaboration with engineers, security, and operations teams to uphold safety and reliability standards while