Data Center Technician - AWS Networking & On-Call Ops

Amazon; Fallsington (Bucks County); On-site; USD 41,328 - 74,390; Full time

Job summary

Amazon Data Services, Inc. is seeking a Data Center Technician to support 24/7 data center operations, perform server rack installations, diagnose hardware and network issues, and participate in on‑call rotations.

You will collaborate with engineers, vendors, and contractors to maintain service availability and contribute to maintenance activities. The role requires lifting up to 40 pounds, ability to travel between data centers, and the option to work shifts including nights and weekends.

Qualifications

• 1+ years of computer networking experience.
• 1+ years of Linux operating systems experience.
• Bachelor's degree in Information Technology, Computer Science, or a related field.

Responsibilities

• Performing server rack installations, hardware break‑fix on various components, troubleshooting network issues, responding to operational incidents that impact service availability, and carrying out routine network, server hardware, and operating system repairs to contribute to the overall availability of AWS services.
• Serving as a primary contact point for both internal and external stakeholders, including engineers, software developers, vendors, and contractors.
• Performing on‑call duties and participating in scheduled maintenance and change management activities.
• Contributing to documentation and process improvement initiatives based on your analysis of operational issues.
• Helping to interview, train and onboard new team members.

Skills

Networking experience

Linux experience

Education

Bachelor's degree in Information Technology or Computer Science

Job description

Amazon Data Services, Inc. is seeking a Data Center Technician to support 24/7 data center operations, perform server rack installations, diagnose hardware and network issues, and participate in on‑call rotations.

You will collaborate with engineers, vendors, and contractors to maintain service availability and contribute to maintenance activities. The role requires lifting up to 40 pounds, ability to travel between data centers, and the option to work shifts including nights and weekends.