Cloud Data Center Technician — On-Call 24/7

Amazon Web Services (AWS); Midland (TX); On-site; USD 41,328 - 74,390; Full time

Benefits offered by this job

Health insurance

RSUs

401(k) matching

Paid time off

Parental leave

Job summary

Amazon Data Services, Inc. is seeking a Data Center Technician to perform server rack installations, hardware repair, and network troubleshooting to support AWS services availability.

You will collaborate with engineers, vendors, and contractors to maintain data center operations across multiple sites. The role requires on-call rotations, travel between data center locations, and willingness to work shifts including nights and weekends.

Qualifications

• 18+ months of computer/server hardware troubleshooting or related IT experience.
• 18+ months of computer layer 1/2 networking experience, including troubleshooting and repair.

Responsibilities

• Perform server rack installations and hardware break–fix; troubleshoot network issues and respond to incidents.
• Serve as primary contact point for internal and external stakeholders (engineers, vendors, contractors).
• Perform on–call duties and participate in scheduled maintenance and change management.
• Contribute to documentation and process improvements based on analysis of operational issues.
• Help interview, train and onboard new team members.

Skills

hardware troubleshooting

networking (L1/L2)

Education

Bachelor's degree in an IT-related field

Tools

CCNA Certification

Job description

Amazon Data Services, Inc. is seeking a Data Center Technician to perform server rack installations, hardware repair, and network troubleshooting to support AWS services availability.

You will collaborate with engineers, vendors, and contractors to maintain data center operations across multiple sites. The role requires on-call rotations, travel between data center locations, and willingness to work shifts including nights and weekends.