Cloud Data Center Technician - On-Call & 24/7 Ops

Amazon; Manassas (VA); On-site; USD 65,000 - 90,000; Full time

Job summary

Amazon Data Services, Inc. is seeking a Data Center Technician in Manassas, VA to support AWS global infrastructure.

You will perform server rack installations, hardware break-fix, and network troubleshooting, while participating in on-call rotations and maintenance to ensure high availability of AWS services. The role requires visiting data centers, collaborating with engineers and vendors, and contributing to documentation and process improvements.

Qualifications

• 2+ years of computer/server hardware troubleshooting experience.
• 2+ years of computer layer 1/2 networking experience.
• Work flexible schedule including weekends, nights, and holidays.

Responsibilities

• Performing server rack installations, hardware break-fix and troubleshooting to maintain AWS service availability.
• Primary contact for internal and external stakeholders including engineers, vendors, and contractors.
• Participating in on-call rotation and scheduled maintenance/change management activities.
• Contributing to documentation and process improvements based on issue analysis.
• Assist with interviewing, training and onboarding new team members.

Skills

Hardware troubleshooting

Networking basics

Flexible schedule

Education

Bachelor’s degree or equivalent IT experience

Job description

Amazon Data Services, Inc. is seeking a Data Center Technician in Manassas, VA to support AWS global infrastructure.

You will perform server rack installations, hardware break-fix, and network troubleshooting, while participating in on-call rotations and maintenance to ensure high availability of AWS services. The role requires visiting data centers, collaborating with engineers and vendors, and contributing to documentation and process improvements.