Cloud Data Center Technician — On-Call & 24/7 Ops

Amazon; Fallsington (Bucks County); On-site; USD 43,000 - 74,000; Full time

Benefits offered by this job

Health insurance

RSUs

401(k) matching

Job summary

Amazon is seeking a Data Center Technician to join our AWS team in the United States. You will perform server rack installations, hardware break-fix, and diagnose network issues to keep data centers running for customers worldwide.

You'll participate in on-call rotation, scheduled maintenance, and change management. The role requires travel between data center locations and willingness to work long shifts in a 24/7 environment. A background in IT and networking is essential.

Qualifications

• 18+ months of computer/server hardware troubleshooting or related IT experience.
• 18+ months of computer layer 1/2 networking experience (including troubleshooting and repair).
• Ability to travel to or commute between data center locations as needed.

Responsibilities

• Server rack installations and hardware break-fix.
• Troubleshooting network issues and operational incidents.
• Participating in scheduled maintenance and change management.
• Contributing to documentation and process improvements.
• Onboarding new team members.

Skills

Server hardware

Networking troubleshooting

On-call experience

Team collaboration

Education

Bachelor's degree or equivalent

Job description

Amazon is seeking a Data Center Technician to join our AWS team in the United States. You will perform server rack installations, hardware break-fix, and diagnose network issues to keep data centers running for customers worldwide.

You'll participate in on-call rotation, scheduled maintenance, and change management. The role requires travel between data center locations and willingness to work long shifts in a 24/7 environment. A background in IT and networking is essential.