AWS Data Center Technician — 24/7 Ops, Travel-Ready

Amazon Web Services (AWS); Sparks (NV); On-site; USD 39,000 - 67,000; Full time

Job summary

Amazon Data Services, Inc. is seeking a Data Center Technician to support 24/7 operations across multiple data centers. You will install equipment, troubleshoot server hardware, and resolve network issues while coordinating with engineers and vendors.

The role requires travel to active sites, willingness to work rotating shifts, and strong documentation skills. AWS culture emphasizes safety, security, and operational excellence.

Qualifications

• 1+ years of computer/server hardware troubleshooting or related IT experience.
• High school diploma or equivalent required.
• Willingness to travel and work flexible shifts including nights and weekends.
• Data center or critical environment experience preferred.

Responsibilities

• Performing server rack installations, hardware break-fix on components, troubleshooting network issues, and responding to incidents.
• Serving as a primary contact point for internal and external stakeholders.
• On-call duties and participation in maintenance and change management activities.
• Contributing to documentation and process improvements based on issue analysis.
• Training and onboarding new team members.

Skills

Server hardware troubleshooting

Network knowledge

Ticketing system experience

Data center operations

Education

High school diploma

Associate's degree in relevant field

Tools

Ticketing systems

Job description

Amazon Data Services, Inc. is seeking a Data Center Technician to support 24/7 operations across multiple data centers. You will install equipment, troubleshoot server hardware, and resolve network issues while coordinating with engineers and vendors.

The role requires travel to active sites, willingness to work rotating shifts, and strong documentation skills. AWS culture emphasizes safety, security, and operational excellence.