Cloud Data Center Technician — 24/7 On‑Call

Amazon Inc.; Umatilla (OR); On-site; USD 54,000 - 90,000; Full time

Benefits offered by this job

Relocation stipend

Job summary

Amazon Data Services, Inc. in Oregon is seeking a Data Center Technician to install equipment, repair hardware, troubleshoot networks, and keep data centers running 24/7 across multiple sites.

You will work independently and with a team, handle on-call duties, and help maintain documentation. Travel within and outside the regional work area is required; a valid driver's license and reliable vehicle are expected.

Qualifications

• 2+ years of computer hardware troubleshooting and repair experience.
• 1+ years of computer networking experience.
• High school diploma or equivalent.

Responsibilities

• Performing server rack installations, hardware break-fix on various components, troubleshooting network issues, and responding to operational incidents that impact service availability, escalating to senior technicians and management as needed/required
• Serving as a primary contact point for both internal and external stakeholders, including engineers, software developers, vendors, and contractors
• Performing on-call duties and participating in scheduled maintenance and change management activities
• Contributing to documentation and process improvement initiatives based on your analysis of operational issues
• Helping to train and onboard new team members

Skills

Hardware troubleshooting

Networking

Education

High school diploma

Job description

Amazon Data Services, Inc. in Oregon is seeking a Data Center Technician to install equipment, repair hardware, troubleshoot networks, and keep data centers running 24/7 across multiple sites.

You will work independently and with a team, handle on-call duties, and help maintain documentation. Travel within and outside the regional work area is required; a valid driver's license and reliable vehicle are expected.