Cloud Data Center Technician – 24/7 Global Ops

Talentify; Berwick (Columbia County); On-site; USD 39,000 - 67,000; Full time

Job summary

Amazon seeks a Data Center Technician to join its AWS Infrastructure Services team in Berwick, PA. You will install server racks, repair hardware, troubleshoot networks, and document processes to ensure continuous data center operations.

The role requires on-call duties, 24/7 shift work, and travel between data center sites. A related degree or equivalent IT experience is expected, with the ability to work independently and in teams.

Qualifications

• 1+ years of computer/server hardware troubleshooting or related IT experience.
• Knowledge of network design, protocols and Layer 1/2 troubleshooting is a plus.
• Willingness to travel between data center locations as needed.

Responsibilities

• Performing server rack installations and hardware break-fix on components.
• Troubleshooting network issues and responding to operational incidents.
• Creating documentation and participating in process improvements.
• On-call duties and participating in maintenance and change management activities.
• Training and onboarding new team members.

Skills

Server hardware troubleshooting

Ticketing system

Network troubleshooting

Education

Associate degree in CS/Networking

Tools

Ticketing system

Job description

Amazon seeks a Data Center Technician to join its AWS Infrastructure Services team in Berwick, PA. You will install server racks, repair hardware, troubleshoot networks, and document processes to ensure continuous data center operations.

The role requires on-call duties, 24/7 shift work, and travel between data center sites. A related degree or equivalent IT experience is expected, with the ability to work independently and in teams.