Cloud Data Center Operations Leader

Socket.dev; Frederick (MD); On-site; USD 108,000 - 189,000; Full time

Job summary

The Data Center Manager role at Amazon Web Services (AWS) oversees a global data center operations team responsible for maintaining critical infrastructure. You will lead high-performing engineers and operators, drive reliability, safety, and efficiency across facilities, and partner with internal teams and vendors to meet aggressive growth and SLAs.

You will travel to multiple data center sites as needed, recruit and mentor staff, and implement processes to improve metrics, incident response,

Qualifications

• 4+ years IT experience in data center or equivalent
• 2+ years of people management experience
• 2+ years of on-call operations support for data centers or production facilities

Responsibilities

• Prioritize and assign trouble tickets to data center technicians and operators
• Lead a diverse team across locations to meet KPIs and SLAs
• Develop staffing plans and training programs for data center staff
• Oversee shift scheduling and hardware logistics
• Drive process improvements and automation across facilities

Skills

People management

Data center operations

Team leadership

Tools

System management tools

Job description

The Data Center Manager role at Amazon Web Services (AWS) oversees a global data center operations team responsible for maintaining critical infrastructure. You will lead high-performing engineers and operators, drive reliability, safety, and efficiency across facilities, and partner with internal teams and vendors to meet aggressive growth and SLAs.

You will travel to multiple data center sites as needed, recruit and mentor staff, and implement processes to improve metrics, incident response,