Cloud AI Solutions Engineer - Customer-Facing

Google

Sunnyvale (CA)

On-site

USD 152,000 - 221,000

Full time

2 days ago

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Job summary

Google Cloud is seeking a Practice Customer Engineer with a Cloud AI specialty to partner with technical sales teams, accelerate technical wins, and deliver highly specialized workloads for customers. You will write code for prototypes, proofs-of-concept, and demos to illustrate practical AI solutions, manage clear customer requirements, and influence product direction.

You will collaborate with Platform CEs and product/engineering teams, translating business needs into scalable, technical

Qualifications

Bachelor's degree or equivalent practical experience.
10 years of experience with cloud native architecture in a customer-facing or support role.
Experience with ML model development or deployment.
Experience with AI agent orchestration frameworks and agentic design patterns, or integrating models into autonomous workflows via advanced API prompting or RAG.
Experience engaging with, and presenting to, technical stakeholders and executive leaders.

Responsibilities

Drive the technical win for complex workloads within Cloud AI to ensure rapid and successful adoption, primarily supporting the sales cycle from technical evaluation through customer ramp.
Combine sales strategies and direct development and prototyping to provide functional, customer-tailored solutions that secure buy-in from customer domain experts.
Provide deep technical consultation to customers, acting as a technical advisor and building lasting customer relationships.
Leverage learnings from customer engagements to contribute to reusable solutions and assets with the Go-To-Market team.
Work within Product and Engineering management systems to document, prioritize and drive resolution of customer feature requests and issues.