Cloud AI Customer Engineer — Prototyping & Demos

Google; San Francisco (CA); On-site; USD 127,000 - 184,000; Full time

Benefits offered by this job

Equity

Benefits

Job summary

Google Cloud is seeking a Practice Customer Engineer with a Cloud AI specialty to accelerate technical wins by solving complex workloads for customers. You will prototype demos, collaborate with Platform CEs, and provide expert guidance to sales teams while aligning with product and engineering for ongoing improvements.

You’ll present practical solutions, engage with technical stakeholders, and help customers adopt our differentiated AI workloads, ensuring measurable impact and customer success

Qualifications

• Bachelor's degree or equivalent practical experience.
• 6 years of experience with cloud native architecture in a customer-facing or support role.
• Experience with Machine Learning model development or deployment.
• Experience with AI agent orchestration frameworks (e.g., LangGraph, CrewAI, AutoGen), agentic design patterns (e.g., tool-use, multi-agent collaboration), or integrating models into autonomous workflows via advanced API prompting or RAG.
• Experience engaging with, and presenting to, technical stakeholders and executive leaders.

Responsibilities

• Drive the technical win for complex workloads within Cloud AI to ensure rapid and successful adoption, primarily supporting the sales cycle from technical evaluation through customer ramp.
• Combine sales strategies and direct development and prototyping to provide functional, customer-tailored solutions that secure buy-in from customer domain experts.
• Provide deep technical consultation to customers, acting as a technical advisor and building lasting customer relationships.
• Leverage learnings from customer engagements to contribute to reusable solutions and assets with the Go-To-Market team.
• Work within Product and Engineering management systems to document, prioritize and drive resolution of customer feature requests and issues.

Skills

Cloud architecture

ML model development

AI agent orchestration

Stakeholder communication

Education

Bachelor's degree or equivalent practical experience

Master's degree in CS/Engineering/Math

Tools

LangGraph

CrewAI

AutoGen

Job description

Google Cloud is seeking a Practice Customer Engineer with a Cloud AI specialty to accelerate technical wins by solving complex workloads for customers. You will prototype demos, collaborate with Platform CEs, and provide expert guidance to sales teams while aligning with product and engineering for ongoing improvements.

You’ll present practical solutions, engage with technical stakeholders, and help customers adopt our differentiated AI workloads, ensuring measurable impact and customer success