Cloud AI Customer Engineer - Prototyping Solutions

Google; Sunnyvale (CA); On-site; USD 152,000 - 221,000; Full time

Job summary

Google Cloud is seeking a Practice Customer Engineer with a Cloud AI specialty to accelerate technical wins across complex workloads and partner with sales teams to differentiate Google Cloud.

You will prototype solutions, collaborate with Platform CEs and engineering, and translate customer requirements into actionable product feedback while delivering executive-level technical guidance.

Qualifications

• Bachelor's degree or equivalent practical experience.
• 10 years of experience with cloud native architecture in a customer-facing or support role.
• Experience with Machine Learning model development or deployment.
• Experience with AI agent orchestration frameworks (e.g., LangGraph, CrewAI, AutoGen), agentic design patterns (e.g., tool-use, multi-agent collaboration), or integrating models into autonomous workflows via advanced API prompting or RAG.
• Experience engaging with, and presenting to, technical stakeholders and executive leaders.

Responsibilities

• Drive the technical win for complex workloads within Cloud AI to ensure rapid and successful adoption, primarily supporting the sales cycle from technical evaluation through customer ramp.
• Combine sales strategies and direct development and prototyping to provide functional, customer-tailored solutions that secure buy‑in from customer domain experts.
• Provide deep technical consultation to customers, acting as a technical advisor and building lasting customer relationships.
• Leverage learnings from customer engagements to contribute to reusable solutions and assets with the Go‑To‑Market team.
• Work within Product and Engineering management systems to document, prioritize and drive resolution of customer feature requests and issues.

Skills

Cloud native architecture

Machine Learning

AI agent orchestration

Executive communication

Stakeholder presentation

Education

Bachelor's degree or equivalent

Master's degree

Tools

LangGraph

CrewAI

AutoGen

PyTorch

TensorFlow

JAX

Ray

TPUs

Job description

Google Cloud is seeking a Practice Customer Engineer with a Cloud AI specialty to accelerate technical wins across complex workloads and partner with sales teams to differentiate Google Cloud.

You will prototype solutions, collaborate with Platform CEs and engineering, and translate customer requirements into actionable product feedback while delivering executive-level technical guidance.