Cloud AI Customer Engineer - Prototyping & Technical Wins

Google; New York (NY); On-site; USD 127,000 - 184,000; Full time

Job summary

Google Cloud is seeking a Customer Engineer specializing in Cloud AI in New York or San Francisco. You will partner with technical sales to differentiate Google Cloud and accelerate adoption of complex AI workloads, delivering prototypes and demos, and solving AI-centered customer challenges.

You will collaborate with Platform CEs to write code, develop proofs-of-concept, and present practical, scalable solutions to senior customers, influencing product direction with field feedback.

Qualifications

• Bachelor's degree or equivalent practical experience.
• 6 years of experience with cloud native architecture in a customer-facing or support role.
• Experience with Machine Learning model development or deployment.
• Experience with AI agent orchestration frameworks (e.g., LangGraph, CrewAI, AutoGen), agentic design patterns (e.g., tool-use, multi-agent collaboration), or integrating models into autonomous workflows via advanced API prompting or RAG.
• Experience engaging with, and presenting to, technical stakeholders and executive leaders.

Responsibilities

• Drive the technical win for complex workloads within Cloud AI to ensure rapid and successful adoption, primarily supporting the sales cycle from technical evaluation through customer ramp.
• Combine sales strategies and direct development and prototyping to provide functional, customer-tailored solutions that secure buy-in from customer domain experts.
• Provide deep technical consultation to customers, acting as a technical advisor and building lasting customer relationships.
• Leverage learnings from customer engagements to contribute to reusable solutions and assets with the Go-To-Market team.
• Work within Product and Engineering management systems to document, prioritize and drive resolution of customer feature requests and issues.

Skills

Cloud native architecture

ML model development

AI agent orchestration

Executive-level communication

Technical storytelling

Education

Bachelor's degree or equivalent

Master's degree (preferred)

Job description

Google Cloud is seeking a Customer Engineer specializing in Cloud AI in New York or San Francisco. You will partner with technical sales to differentiate Google Cloud and accelerate adoption of complex AI workloads, delivering prototypes and demos, and solving AI-centered customer challenges.

You will collaborate with Platform CEs to write code, develop proofs-of-concept, and present practical, scalable solutions to senior customers, influencing product direction with field feedback.