AI Platform Customer Engineer - Cloud AI Solutions

Google; Miami (FL); On-site; USD 127,000 - 184,000; Full time

Job summary

Google Cloud is seeking a Platform Customer Engineer to partner with technical Sales teams, differentiating Google Cloud for customers and serving as the primary technical partner and trusted advisor.

You will troubleshoot technical questions and roadblocks, lead AI/ML proofs of concepts and demos, architect cross-pillar cloud solutions, and drive delivery plans while engaging with technical and business leaders to win new workloads and expand existing ones.

Qualifications

• Bachelor's degree or equivalent practical experience.
• 6 years of experience with cloud native architecture in a customer-facing or support role.
• Experience with cloud engineering, on-premise engineering, virtualization, or containerization platforms.
• Experience engaging with, or presenting to, technical stakeholders or executive leaders.
• Experience in programming languages, debugging, systems design, prototyping, demos, or customer workshops.
• Ability to travel up to 50% of the time.

Responsibilities

• Develop and own the technical account plan and strategy, participating in planning and supporting targeted sales motions.
• Combine sales, programming, and solutions architecture expertise to prove the value of Google Cloud Platform across the portfolio through complex demos, pilots and in-depth workshops.
• Architect AI/ML solutions, drive technical wins, and define initial delivery plans for customers; continue to lead the technical engagement in the solution phase.
• Facilitate the post-sales transition by supporting pricing activities and transitioning the final delivery plan to implementation teams.
• Maintain awareness of progress against the delivery plan, providing support to cross-functional teams during ramp, delivery, migration or implementation phases.

Skills

Cloud architecture

Stakeholder engagement

Public speaking

Technical collaboration

Travel coordination

Education

Bachelor's degree or equivalent

Job description

Google Cloud is seeking a Platform Customer Engineer to partner with technical Sales teams, differentiating Google Cloud for customers and serving as the primary technical partner and trusted advisor.

You will troubleshoot technical questions and roadblocks, lead AI/ML proofs of concepts and demos, architect cross-pillar cloud solutions, and drive delivery plans while engaging with technical and business leaders to win new workloads and expand existing ones.