Cloud AI Customer Engineer III: Prototypes & Impact

Google Inc.; Atlanta, Austin (GA, TX); Hybrid; USD 152,000 - 221,000; Full time

Job summary

Google Cloud is seeking a Customer Engineer (Cloud AI) to partner with technical sales teams, accelerate technical wins, and deliver specialized AI solutions for customers. You will write code to develop prototypes, POCs, and demos, and you will solve AI customer issues while providing critical feedback to product development.

You will collaborate with Platform CEs and GTM teams to align customer needs with Google Cloud capabilities, and you will engage with executives to understand business and

Qualifications

• Bachelor’s degree or equivalent practical experience.
• 10 years of experience with cloud native architecture in a customer-facing or support role.
• Experience with AI agent orchestration frameworks (e.g., LangGraph, CrewAI, AutoGen), agentic design patterns (e.g., tool-use, multi-agent collaboration), and integrating models into autonomous workflows via advanced API prompting and RAG.
• Experience with machine learning model development and deployment.
• Experience engaging with, and presenting to, technical stakeholders and executive leaders.
• Experience using programming languages to design demos, prototypes, or workshops for customers.

Responsibilities

• Drive the technical win for workloads within Cloud AI to ensure rapid and successful adoption, primarily supporting the business cycle from technical evaluation through customer ramp.
• Combine business strategies, development, and prototyping to provide functional, customer-tailored solutions that secure buy-in from customer domain experts.
• Provide deep technical consultation to customers, acting as a technical advisor and building lasting customer relationships.
• Leverage learnings from customer engagements to contribute to reusable solutions and assets with the GTM team.
• Work within product and engineering management systems to document, prioritize, and drive resolution of customer feature requests and issues.

Skills

Cloud native architecture

AI agent orchestration

Agentic design patterns

Autonomous workflows (RAG)

Machine learning deployment

Executive communication

Prototyping & demos

Education

Bachelor's degree or equivalent

Master's degree in CS/Engineering/Math

Tools

LangGraph

CrewAI

AutoGen

APIs for LLMs

Vector databases

Job description

Google Cloud is seeking a Customer Engineer (Cloud AI) to partner with technical sales teams, accelerate technical wins, and deliver specialized AI solutions for customers. You will write code to develop prototypes, POCs, and demos, and you will solve AI customer issues while providing critical feedback to product development.

You will collaborate with Platform CEs and GTM teams to align customer needs with Google Cloud capabilities, and you will engage with executives to understand business and