Cloud Adoption Tech Account Manager

Google; Sunnyvale (CA); Hybrid; USD 114.000 - 163.000; Vollzeit

Benefits dieser Stelle

Bonus target

Equity

Benefits package

Zusammenfassung

Google is seeking a Technical Account Manager (TAM) to help customers adopt Google Cloud products. You will guide customers through the technical aspects of their Google Cloud transformation, manage Cloud Consulting engagements, and collaborate with leadership and dispersed teams to drive adoption.

You will work with stakeholders across enterprises, coordinating with Support, Engineers, and Site Reliability Engineers to ensure customer success.

Qualifikationen

• Bachelor’s degree in CS, Engineering or related field or equivalent practical experience.
• 5 years in a customer-facing role with stakeholders and managing customer implementations or programs.
• Experience supporting customers in cloud operations, cloud support, or cloud consulting.

Aufgaben

• Accelerate customer adoption of Google Cloud by leading the implementation journey.
• Provide technical guidance and manage timelines, milestones, and migration goals.
• Develop relationships with stakeholders to understand business needs and lead reviews with executives.
• Plan customer events and launches with Support, Engineers, and SREs to ensure success and guide issues to resolution.
• Develop best practices and assets to scale adoption through partners.

Kenntnisse

Customer-facing experience

Cloud operations

Stakeholder collaboration

Technical guidance

Communication skills

Ausbildung

Bachelor’s degree

MBA or Master’s degree

Tools

Google Cloud Platform

Jobbeschreibung

Google is seeking a Technical Account Manager (TAM) to help customers adopt Google Cloud products. You will guide customers through the technical aspects of their Google Cloud transformation, manage Cloud Consulting engagements, and collaborate with leadership and dispersed teams to drive adoption.

You will work with stakeholders across enterprises, coordinating with Support, Engineers, and Site Reliability Engineers to ensure customer success.