Closing Shift Manager - Lead Nights, Guest Delight, OT

Smithfield's Chicken 'N Bar-B-Q; Garner (NC); On-site; USD 23,000 - 32,000; Full time

Benefits offered by this job

Paid vacation

Benefits after 6 months

Company contribution

Job summary

Smithfield's Chicken 'N Bar-B-Q is seeking a Closing Manager to lead the closing shift five days a week, with shifts starting between 2–5 pm and Fridays/Saturdays/Sundays as expected.

The role oversees nightly shutdowns, drive-thru operations, and ensures guest satisfaction while upholding high standards of service and food quality. The position includes benefits after six months and paid vacation, with at least 40 hours per week and potential overtime for top performers.

Qualifications

• Experienced restaurant leader, current or very recent experience with drive thru.
• High standards of operational execution and nightly shutdown.
• A guest advocate- do not let anyone leave unhappy!
• Hands-on style of leadership
• Upbeat personality
• Solid communication skills and professional appearance
• Standard-driven to deliver fantastic food, value, and customer service
• Must be able to taste and handle all menu items
• Ability to be on your feet for extended periods and lift 50 Lbs. from ground up

Responsibilities

• Oversee nightly closing operations and drive-thru service.
• Ensure proper shutdown and facility maintenance.
• Provide guest service to prevent unhappy customers.
• Lead and mentor closing shift staff.
• Maintain high quality food and equipment maintenance.

Skills

Drive-thru experience

Leadership

Guest service

Communication skills

Job description

Smithfield's Chicken 'N Bar-B-Q is seeking a Closing Manager to lead the closing shift five days a week, with shifts starting between 2–5 pm and Fridays/Saturdays/Sundays as expected.

The role oversees nightly shutdowns, drive-thru operations, and ensures guest satisfaction while upholding high standards of service and food quality. The position includes benefits after six months and paid vacation, with at least 40 hours per week and potential overtime for top performers.