Clinical Trials Software PM - Client Delivery Lead

AG Mednet, Inc.; Boston (MA); Hybrid; USD 95,000 - 125,000; Full time

Job summary

AG Mednet, Inc. in Boston, MA seeks a Project Manager to serve as the primary liaison for clients implementing AG Mednet software used in clinical trials, coordinating delivery end-to-end.

Reporting to the Trial Delivery team, you will manage client relationships, oversee trial lifecycles, and collaborate with commercial and operations teams to ensure quality and efficiency. Remote and on-site work policy applies.

Qualifications

• BA/BS with 3–5 years of client-facing PM experience in software implementation.
• Proven ability to train users and clearly instruct others.
• Strong facilitation, presentation, and organization skills.
• Collaborative, proactive, and able to work in unstructured environments.
• Demonstrated capability to leverage AI to improve workflows.

Responsibilities

• Serve as the primary point of contact for clients, managing all aspects of trial and solution deployment for AG Mednet product offerings.
• Build and maintain relationships with client trial managers and investigator sites to support ongoing and future projects.
• Provide timely, accurate, and professional responses to users’ inquiries.
• Oversee the lifecycle of a trial from work order sign-off to completion, coordinating across teams.
• Set priorities for project teams and manage technical contributors to adapt to changing priorities.
• Develop, implement, and maintain deployment processes and related SOP documentation.
• Assist in planning, conducting, and reporting internal audits to ensure quality and regulatory compliance.
• Other duties as assigned.

Skills

Client-facing

Project management

Software implementation

Training delivery

Facilitation

Cross-functional teamwork

AI awareness

Education

Bachelor's degree

Tools

Microsoft Word

Microsoft Excel

PowerPoint

Project Management Software

Job description

AG Mednet, Inc. in Boston, MA seeks a Project Manager to serve as the primary liaison for clients implementing AG Mednet software used in clinical trials, coordinating delivery end-to-end.

Reporting to the Trial Delivery team, you will manage client relationships, oversee trial lifecycles, and collaborate with commercial and operations teams to ensure quality and efficiency. Remote and on-site work policy applies.