Clinical Trials Design & Setup Lead

LabConnect; Johnson City (TN); On-site; USD 70,000 - 100,000; Full time

Benefits offered by this job

Financial Security

Health Benefits

PTO & Holidays

Disability & Life Insurance

Diversity & Culture

Job summary

LabConnect is seeking a Project Design Manager to oversee the setup and amendments of clinical trial projects, translating client requirements into actionable deliverables. You will work with Sponsors and CROs, guiding internal teams and ensuring on‑time delivery.

This role requires strong communication, organization, and problem‑solving skills. A PM/ setup background with clinical research or central lab experience is highly valued, with opportunities to mentor others and enhance processes.

Qualifications

• Bachelor's degree (B.A./B.S.) from four-year college or university with minimum of 3 years' experience that is setup related experience and/or project management experience.
• Associates degree (A.S) and 5-6 years central laboratory or related clinical experience, including at least 3 years' experience that is setup related experience and/or project management experience.
• Must be experienced in customer service and possess excellent organization and interpersonal, communication and problem solving skills.
• An equivalent combination of education and experience may be accepted as a satisfactory substitute for the specific education and experience listed above.
• Clinical Research, Central Lab, and/or Project Management experience outside of LabConnect will be considered.

Responsibilities

• Initial Setups & Amendments
• Create or revise the Operational Specification Documents (OSDs) to define client requirements for studies of varying complexities.
• Create or revise customized test requisitions, laboratory manuals, and collection kit specifications.
• Serve as a project contact with Sponsors and Contract Research Organizations (CROs) to maintain communication channels and adherence to timelines.
• Attend internal and external calls as a Subject Matter Expert for Project Initiation and provide necessary information to Project Managers.
• Provide regular status updates to Project Management and Client Services leadership on setup progress.
• Translate client requirements into actionable steps for problem‑solving and issue resolution, often requiring creative solutions while adhering to internal standards.

Skills

Attention to detail

Organization

Communication

Problem solving

Budget management

Microsoft Office

Team collaboration

Adaptability

Education

Bachelor's degree (B.A./B.S.)

Associates degree (A.S.) with 5-6 years central lab experience

Job description

LabConnect is seeking a Project Design Manager to oversee the setup and amendments of clinical trial projects, translating client requirements into actionable deliverables. You will work with Sponsors and CROs, guiding internal teams and ensuring on‑time delivery.

This role requires strong communication, organization, and problem‑solving skills. A PM/ setup background with clinical research or central lab experience is highly valued, with opportunities to mentor others and enhance processes.