Clinical Trials Front Desk Coordinator

AMR Clinical; Florida; On-site; USD 32,000 - 42,000; Full time

Job summary

AMR Clinical in Doral, FL is seeking a General Administrative Receptionist to greet patients and visitors, manage scheduling, and handle clerical tasks that support study flow. The role emphasizes confidentiality under HIPAA and effective coordination with trial sponsors and site staff.

The position reports to the Site Manager and may require occasional weekend hours. Strong computer skills, attention to detail, and a proactive, team-oriented attitude are essential for success in a fast-paced

Qualifications

• At least 1 years of experience in an office setting.
• Advance knowledge of computer software in a variety of programs, i.e. Word, excel, etc.

Responsibilities

• Greets patients and visitors. Ensure necessary paperwork is provided at check in.
• Prepares schedule for the site.
• Monitor patient wait times and inform Site Manager of long delays.
• Develop and maintain rapport with stakeholders.
• Schedule appointments.
• Initiate reminders/confirmation communications for upcoming appointments.
• Follow up on missed appointments and document efforts.
• Answer incoming phone calls and direct to appropriate personnel.
• Establish medical charts for new trial subjects and maintain charts for existing subjects.
• Request medical records and maintain follow-up logs.
• Create Patient stipend reimbursement forms and handle payments according to protocol.
• Notify primary care physicians about study participation as appropriate.
• Verify patient status (screen fail, withdrew consent, etc.).
• Maintain W-9 forms and identification in clinical conductor.
• Ensure wait area is clean and orderly.
• Manage mail, deliveries and routing to staff.
• Perform special projects as assigned.
• Occasional weekend and/or overtime hours.

Skills

Office experience

MS Word

MS Excel

Task management

Interpersonal skills

Attention to detail

Independent worker

Team oriented

Fast-paced environment

Job description

AMR Clinical in Doral, FL is seeking a General Administrative Receptionist to greet patients and visitors, manage scheduling, and handle clerical tasks that support study flow. The role emphasizes confidentiality under HIPAA and effective coordination with trial sponsors and site staff.

The position reports to the Site Manager and may require occasional weekend hours. Strong computer skills, attention to detail, and a proactive, team-oriented attitude are essential for success in a fast-paced