Clinical Trials & Private Practice Front Desk Coordinator

Re-Cognition-Health-Limited-; Merrifield (VA); On-site; USD 45,000 - 50,000; Full time

Job summary

Re:Cognition Health in Merrifield, VA is seeking an experienced administrative professional to support clinical trials and private practice operations. The role manages reception, patient flow, scheduling, invoicing coordination with the PC and clinical trials teams, and general administrative tasks using the EMR system.

You will greet patients, coordinate with clinicians, ensure timely appointments, and assist with billing and documentation to support high-quality patient care and efficient

Qualifications

• Minimum 2 years of healthcare administrative or reception experience.
• Experience with EMR systems and patient scheduling.
• Excellent customer service and communication skills.
• Ability to manage multiple tasks in a busy environment.
• Professional, caring attitude toward patients, visitors, and colleagues.

Responsibilities

• Greet patients and caregivers, providing a welcoming environment and a positive first impression of the Clinic and PC.
• Manage busy patient areas, ensuring smooth reception and clinic operations.
• Liaise with patients, consultants, clinicians, and trials team to ensure service culture and patient satisfaction.
• Schedule and manage patient visits for clinical trials and PC infusions, coordinating with PC Manager, NP, and PC owner.
• Work with the financial department to submit and manage invoices related to the PC.
• Provide administrative support for both clinical trials and PC teams, including filing, data entry, and requesting medical summaries.
• Maintain and update internal scheduling systems and ensure on-time appointments and diary management.
• Prepare clinic patient areas for the day with high presentation standards.
• Order administrative and medical supplies as required.
• Handle prior authorizations and liaise with providers, staff, payers, and patients to avoid care or billing delays.
• Conduct daily, weekly, and monthly audit checks.

Skills

EMR systems experience

Patient scheduling

Customer service

Multitasking

Professional demeanor

Job description

Re:Cognition Health in Merrifield, VA is seeking an experienced administrative professional to support clinical trials and private practice operations. The role manages reception, patient flow, scheduling, invoicing coordination with the PC and clinical trials teams, and general administrative tasks using the EMR system.

You will greet patients, coordinate with clinicians, ensure timely appointments, and assist with billing and documentation to support high-quality patient care and efficient