Medical Receptionist

DM Clinical Research; Jersey City (NJ); On-site; USD 35,000 - 45,000; Full time

Job summary

A clinical research organization is seeking a Medical Receptionist in Jersey City, NJ to provide customer care to patients in clinical trials. Responsibilities include managing patient check-ins, scheduling appointments, and providing administrative support to clinical staff. Candidates should have a high school diploma and experience in a medical office. Strong computer skills and the ability to multitask are essential for this role. Join a dedicated team focused on patient care and contribute to important clinical research efforts.

Qualifications

• Reliable and able to work in a fast-paced environment.
• Previous experience working in a medical office is required.

Responsibilities

• Checking patients in at the front desk.
• Organizing and scheduling appointments.
• Providing administrative support to site management.

Skills

Proficiency with computer skills

Strong communication skills

Attention to detail

Ability to handle multiple tasks

Education

High School Diploma or equivalent

Job description

TheMedical Receptionistworks in tandem with our clinical research staff and multiple other departments to provide excellent customer care to patients participating in our clinical research trials.

DUTIES & RESPONSIBILITIES

• Checking patients in at the front desk.
• Answer and direct phone calls.
• Organize and schedule appointments.
• Plan meetings and take detailed minutes.
• Write and distribute emails, correspondence memos, letters, faxes, and forms.
• Assist in the preparation of regularly scheduled reports.
• Develop and maintain a filing system.
• Provide administrative support to the site management and the clinical staff.
• Properly and timely escalates all administrative issues to be resolved in a professional and efficient manner.
• Manage office supplies.
• Assist in opening and closing the clinic as needed.
• Clincard payments (office visits, eDiaries, safety calls).
• Schedule transportation for patients to and from site.
• Prepare the patient lobby.
• Any other duties/tasks assigned by the manager.

KNOWLEDGE & EXPERIENCE

Education:

• High School Diploma or equivalent required.

Experience:

• Previous experience working in a medical office.

Credentials:

• N/A.

Knowledge and Skills:

• Proficiency with computer skills required.
• Able to handle multiple tasks at a time with attention to detail.
• Must be reliable and have strong communication skills.
• Able to work in a fast-paced environment with the flexibility to handle various duties and projects at one time.