Clinical Team Support

Concierge Home Care; West Palm Beach (FL); On-site; USD 38,000 - 52,000; Full time

Benefits offered by this job

PTO 3 weeks

Annual increases to 4 weeks after 5 ye

Quarterly bonuses

401(k)

EAP

Pet insurance

Legal assistance

Referral bonuses

Health insurance

Dental insurance

Vision insurance

HSA

Mileage reimbursement

Company vehicle

Job summary

Concierge Home Care in West Palm Beach, FL is seeking a Clinical Team Support (Scheduling Coordinator) to assist the clinical team with scheduling patient visits, coordinating clinician schedules, and ensuring visits align with MD orders and care plans.

The role involves administrative tasks, triage calls, and coordinating supplies, with an in-office schedule 8:30-5:00, Monday–Friday. Benefits include PTO, bonuses, 401(k), EAP, and health/dental/vision coverage.

Qualifications

• High school diploma (required).
• Experience in home health care administration (preferred).

Responsibilities

• Assist the clinical team with scheduling patient visits and coordinating clinician schedules.
• Ensure visit schedules align with MD orders and care plans.
• Maintain staff schedules to optimize availability and productivity.
• Scheduling client appointments based on care plans and staff availability.
• Track medical supplies and manage the timely release of RAP and EOE.
• Answer and triage phone calls to support clinical team operations.
• Perform additional administrative tasks as assigned by the supervisor.

Skills

Scheduling

Coordination

Communication

Administrative tasks

Education

High school diploma

Tools

Scheduling software

Job description

Join the Team at Concierge Home Care – Where Care Changes Lives!

At Concierge Home Care, we believe in the power of home health care to change lives—for patients and team members alike. Our mission, “Caring for people who care for people,” is the foundation of who we are and what we do. Guided by our values—Integrity, Caring, Quality, Service, Innovation, and Team—we are dedicated to delivering compassionate, high-quality care that empowers patients to heal in the comfort of their own homes.

Since we opened our doors in 2015, Concierge Home Care has grown to serve over 57 counties across Florida, offering incredible opportunities for growth and career advancement.

Location:

Based in West Palm Beach, FL

Your Role as a Clinical Team Support (Scheduling Coordinator):

• Assist the clinical team with scheduling patient visits and coordinating clinician schedules.
• Ensure that visit schedules align with MD orders and care plans.
• Maintain staff schedules to optimize availability and productivity.
• Scheduling client appointments based on care plans and staff availability.
• Track medical supplies and manage the timely release of RAP and EOE.
• Answer and triage phone calls to support clinical team operations.
• Perform additional administrative tasks as assigned by the supervisor.

Qualifications:

• High school diploma (required).
• Experience in home health care administration (preferred).

Why Choose Concierge Home Care?

Whether you’re new to home health or an experienced professional, you’ll have access to the tools and support needed to excel.

• Work Schedule: Enjoy a consistent in-office schedule, 8:30 - 5:00, Monday- Friday.

And when it comes to what we offer, we’ve got you covered:

• Professional Development: Ongoing training, mentorship opportunities, and support for career development.
• Enjoy three weeks of PTO and annual increases to four weeks after five years.
• Earn quarterly bonuses based on individual and team performance.
• Plan for the future with our 401(k) options.
• Employee Assistance Program (EAP), pet insurance, legal assistance, and employee referral bonuses.
• Health, dental, vision, and HSA options.
• Mileage reimbursement or company vehicle (per company policy).