Chronic Care Coordinator

Concierge Home Care; Jacksonville (FL); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

PTO

Bonuses

401(k)

EAP

Pet insurance

Legal assistance

Referral bonuses

Health insurance

Dental

Vision

HSA

Mileage reimbursement

Company vehicle

Job summary

Concierge Solutions (Mobile Medical) invites qualified healthcare professionals to join our team delivering in-home primary care from an assisted living facility near the beaches. The role focuses on chronic care management for geriatric patients through visits and calls, with thorough documentation and care planning.

Applicants should be a Certified Nursing Assistant (or HHA/MA) with at least one year in homecare or primary care, and familiarity with EMR systems.

Qualifications

• Certified Nursing Assistant preferred, with Home Health Aide or Medical Assistant certification also considered.
• Minimum 1 year of experience in homecare, SNF, or primary care.
• Knowledge of medical terminology and disease-specific interventions.
• Computer/EMR system savvy.

Responsibilities

• Ensure all preventive care is documented, coordinated, and completed.
• Provide chronic care management for geriatric patients via telephone calls and visits.
• Create and maintain detailed care plans to guide patient interactions and care.
• Make phone calls to patients enrolled in Chronic Care Management (CCM) programs.
• Support continuity of care by coordinating with tertiary care providers, managing care transitions, and handling referrals.
• Use HIPAA-compliant computer systems to facilitate patient care.

Skills

CNA or HHA or MA certification

Homecare experience

EMR software proficiency

Tools

EMR software

Job description

Join the Team at Concierge Solutions (Mobile Medical) – Where Compassionate Care Meets Innovation!

At Concierge Solutions (Mobile Medical), we are passionate about bringing high-quality primary care directly to patients in the comfort of their own homes. Our mission is to deliver holistic, patient-centered care that enhances quality of life and helps individuals thrive in their familiar surroundings. Guided by compassion, integrity, and innovation, we are committed to providing care that makes a meaningful and lasting impact. As a growing team of dedicated healthcare professionals, we offer the resources and support needed to help you succeed and grow in your career.

Location:

This position is based in an assisted living facility near the beaches.

• Ensure all preventive care is documented, coordinated, and completed.
• Provide chronic care management for geriatric patients via telephone calls and visits.
• Create and maintain detailed care plans to guide patient interactions and care.
• Make phone calls to patients enrolled in Chronic Care Management (CCM) programs.
• Support continuity of care by coordinating with tertiary care providers, managing care transitions, and handling referrals.
• Use HIPAA-compliant computer systems to facilitate patient care.

Qualifications:

• Certified Nursing Assistant preferred, but will also consider Home Health Aide (HHA), Medical Assistant certification or higher
• Minimum 1-year experience in homecare, Skilled Nursing Facility or Primary Care setting
• Minimum 1-year experience in Chronic Care Management preferred
• Knowledge of medical terminology and disease specific interventions
• Computer/EMR system savvy

Why Choose Concierge Solutions (Mobile Medical)?:

At Concierge Solutions (Mobile Medical), we value our team members as much as our patients. Whether you’re an experienced professional or new to mobile healthcare, you’ll find a supportive and rewarding environment here.

• Professional Development: Ongoing training, mentorship opportunities, and support for career development.
• Enjoythree weeks of PTO and annually increases to four weeks after five years.
• Earn quarterly bonuses based off individual and team performance.
• Plan for the future with our 401(k) options.
• Employee Assistance Program (EAP), pet insurance, legal assistance, and employee referral bonuses.
• Health, dental, vision, and HSA options.
• Mileage reimbursement or company vehicle (per company policy).

Your application for employment may require a successful completion of an AHCA Level 2 background screening. For more information regarding Care Provider Background Screenings conducted by Clearinghouse, please visit the FL Clearinghouse website at https://info.flclearinghouse.com