Clinical Team Lead Medical Assistant & Mentor

Beth Israel Lahey Health; Burlington (MA); Vor Ort; USD 32.000 - 43.000; Vollzeit

Zusammenfassung

Beth Israel Lahey Health is seeking a Team Lead Medical Assistant to support day-to-day clinical operations and mentor MA staff. The role expands MA I/II duties, coordinates workflows, and reinforces training to ensure high‑quality care.

You will lead clinical teams, optimize patient flow, and participate in projects to improve efficiency and patient experience. Strong communication and infection control principles are essential.

Qualifikationen

• Minimum 3 years of Medical Assistant experience required.
• Completion of an accredited Medical Assistant training program preferred.
• BLS certification within 6 months of hire.
• Excellent communication and teamwork skills.

Aufgaben

• Mentor and preceptor to Medical Assistants and student externs.
• Coordinate team workflows and provide staff coverage.
• Support clinical operations, EMR use, and adherence to protocols.
• Monitor patient flow and address operational challenges.
• Participate in quality initiatives and workflow improvements.

Kenntnisse

Mentor peers

EMR proficiency

Communication skills

Problem solving

Infection control

Ausbildung

High school diploma or GED

Accredited MA training program

Associate's degree or higher

MA Certification preferred

Tools

EMR systems

Jobbeschreibung

Beth Israel Lahey Health is seeking a Team Lead Medical Assistant to support day-to-day clinical operations and mentor MA staff. The role expands MA I/II duties, coordinates workflows, and reinforces training to ensure high‑quality care.

You will lead clinical teams, optimize patient flow, and participate in projects to improve efficiency and patient experience. Strong communication and infection control principles are essential.