Medical Assistant Team Lead — Patient Care & Ops

Beth Israel Lahey Health, Inc.; Burlington (MA); On-site; USD 31,891 - 42,926; Full time

Job summary

Beth Israel Lahey Health, Inc. is seeking a full-time Team Lead Medical Assistant at Lahey Hospital and Medical Center in Burlington, Massachusetts. This role supports clinical operations while mentoring Medical Assistants, performing clinical duties, and resolving operational challenges to ensure quality patient care.

The ideal candidate has at least 3 years of Medical Assistant experience and is proficient with EMR systems. A commitment to patient safety and service excellence is essential. Competitive compensation based on qualifications will be provided.

Qualifications

• Minimum 3 years of Medical Assistant experience required.
• Basic Life Support (BLS) certification required within 6 months of hire.
• Medical Assistant Certification preferred.

Responsibilities

• Perform all MA I and MA II responsibilities, including patient rooming and clinical support.
• Act as a mentor and preceptor to Medical Assistants and student externs.
• Monitor daily patient flow and address operational challenges.

Skills

Mentoring and training

Organizational skills

Problem-solving

Communication

Customer service

Education

High school diploma or GED

Accredited Medical Assistant training

Tools

EMR systems

Job description

Beth Israel Lahey Health, Inc. is seeking a full-time Team Lead Medical Assistant at Lahey Hospital and Medical Center in Burlington, Massachusetts. This role supports clinical operations while mentoring Medical Assistants, performing clinical duties, and resolving operational challenges to ensure quality patient care.

The ideal candidate has at least 3 years of Medical Assistant experience and is proficient with EMR systems. A commitment to patient safety and service excellence is essential. Competitive compensation based on qualifications will be provided.