Clinical Support Specialist: Telehealth & Care Coordination

Extended Care Specialists INC; Winchester (KY); On-site; USD 40,000 - 65,000; Full time

Benefits offered by this job

Paid Time Off

Medical Insurance

Dental Insurance

Vision Insurance

Employer-paid Life Insurance

Short-term/Long-term Disability

401(k) Contributions

Fuel Card

Job summary

EventusWholeHealth in the United States is seeking a Clinician Support Specialist to assist the clinical care team, coordinate workflows, and enhance communication among patients, providers, and care teams.

You will work with Advanced Practice Clinicians and facility staff, support encounter documentation, scheduling, telehealth visits, and discharge planning, contributing to high-quality patient care in a fast-paced setting.

Qualifications

• High school diploma or equivalent.
• Certified/Registered Medical Assistant, CNA, or PCT highly preferred.
• Minimum one year of patient care experience highly preferred, medical scribing experience preferred.
• Valid driver’s license and reliable transportation.
• Strong customer service skills with a positive, supportive, and professional approach.
• Excellent verbal, written, and electronic communication skills.
• Strong organizational skills and attention to detail; ability to navigate multiple priorities in a dynamic clinical environment.

Responsibilities

• Prepare for daily clinical rounds by ensuring all necessary patient information, documentation, and schedules are ready in advance.
• Support clinicians in delivering care by assisting with encounter documentation, data entry, and chart preparation.
• Coordinate and maintain accurate patient schedules, including updates for admissions, discharges, and acute changes.
• Serve as a liaison between clinicians, facility staff, patients, and families to support communication and quality care delivery.
• Assist with triage needs and documentation as directed by the clinician.
• Organize and manage clinical documentation, including lab results, diagnostic data, and patient records.
• Host and support telehealth visits for both routine and acute care needs.
• Obtain and process patient consents and ensure proper routing of documentation.
• Participate in facility meetings and communicate updates to the care team.
• Support discharge planning and ensure accurate patient census and records.
• Maintain professionalism and represent the organization positively within partner facilities.

Skills

Customer Service

Verbal & Written Communication

Organizational Skills

Team Collaboration

Education

High school diploma or equivalent

Certified/Registered Medical Assistant

CNA

PCT

Job description

EventusWholeHealth in the United States is seeking a Clinician Support Specialist to assist the clinical care team, coordinate workflows, and enhance communication among patients, providers, and care teams.

You will work with Advanced Practice Clinicians and facility staff, support encounter documentation, scheduling, telehealth visits, and discharge planning, contributing to high-quality patient care in a fast-paced setting.