Clinical Support Specialist - Telehealth & Care Coordination

Eventus WholeHealth; La Porte (IN); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Flexibility – no call, no weekends

PTO & holidays

Medical Insurance (HSA/FSA)

Dental & Vision insurance

Employer‑paid life insurance

Short‑/long‑term disability

Voluntary Life & AD&D

Employer 401(k)

Fuel card

Job summary

Eventus WholeHealth in Indiana is seeking a Clinical Support Specialist to empower the care team by coordinating workflows, supporting APCs, and ensuring efficient patient care within skilled nursing and assisted living facilities.

You will help with encounter documentation, telehealth visits, and communication with patients, families, and facility staff, contributing to care quality, clinician efficiency, and resident experience.

Qualifications

• High school diploma or equivalent.
• Certified/Registered Medical Assistant, CNA, or PCT highly preferred.
• Minimum one year of patient care experience highly preferred; medical scribing experience preferred.
• Valid driver’s license and reliable transportation.
• Strong customer service skills with a positive, supportive, and professional approach.
• Excellent verbal, written, and electronic communication skills.
• Strong organizational skills and ability to navigate multiple priorities in a dynamic clinical environment.

Responsibilities

• Prepare for daily clinical rounds by ensuring all necessary patient information, documentation, and schedules are ready in advance.
• Support clinicians in delivering care by assisting with encounter documentation, data entry, and chart preparation.
• Coordinate and maintain accurate patient schedules, including updates for admissions, discharges, and acute changes.
• Serve as a liaison between clinicians, facility staff, patients, and families to support communication and quality care delivery.
• Assist with triage needs and documentation as directed by the clinician.
• Organize and manage clinical documentation, including lab results, diagnostic data, and patient records.
• Host and support telehealth visits for both routine and acute care needs.
• Obtain and process patient consents and ensure proper routing of documentation.
• Participate in facility meetings and communicate updates to the care team.
• Support discharge planning and ensure accurate patient census and records.
• Maintain professionalism and represent the organization positively within partner facilities.

Skills

Certified Medical Assistant

CNA

PCT

Patient care

Communication skills

Organizational skills

Customer service

Team coordination

Education

High school diploma or equivalent

Certified/Registered Medical Assistant

Job description

Eventus WholeHealth in Indiana is seeking a Clinical Support Specialist to empower the care team by coordinating workflows, supporting APCs, and ensuring efficient patient care within skilled nursing and assisted living facilities.

You will help with encounter documentation, telehealth visits, and communication with patients, families, and facility staff, contributing to care quality, clinician efficiency, and resident experience.