Clinical Support Specialist: Care Coordination & Telehealth

Eventus WholeHealth; Muncie (IN); On-site; USD 38,000 - 52,000; Full time

Benefits offered by this job

Paid time off

Paid holidays

Medical insurance (including HSA and F

Dental and Vision insurance

Employer-paid life insurance

Short-term/long-term disability

Employer 401(k) contributions

Fuel card for gas and car maintenance

Job summary

EventusWholeHealth in Indiana is seeking a Clinician Support Specialist to bolster the clinical care team. You will coordinate workflows with Advanced Practice Clinicians and facility staff, support encounter documentation, and help ensure high-quality patient care and clear communication across care teams.

This role requires strong customer service, excellent written and verbal communication, and the ability to manage multiple tasks in a dynamic clinical environment.

Qualifications

• High school diploma or equivalent required.
• Certified/Registered Medical Assistant, CNA, or PCT preferred.
• Minimum one year of patient care experience preferred (medical scribing experience preferred).
• Valid driver’s license and reliable transportation required.
• Strong customer service and excellent communication skills; highly organized.

Responsibilities

• Prepare for daily clinical rounds by ensuring patient information, documentation, and schedules are ready.
• Support clinicians with encounter documentation, data entry, and chart preparation.
• Coordinate and update patient schedules including admissions, discharges, and changes.
• Serve as liaison between clinicians, facility staff, patients and families to support communication and quality care.
• Assist with triage needs and documentation as directed by the clinician.
• Organize and manage clinical documentation including labs and patient records.
• Host and support telehealth visits for routine and acute care needs.
• Obtain and process patient consents and route documentation correctly.
• Participate in facility meetings and share updates with the care team.
• Support discharge planning and ensure accurate census and records.
• Represent the organization professionally within partner facilities.

Skills

Customer service

Communication

Organizational skills

Education

Medical Assistant certification

CNA

PCT

Job description

EventusWholeHealth in Indiana is seeking a Clinician Support Specialist to bolster the clinical care team. You will coordinate workflows with Advanced Practice Clinicians and facility staff, support encounter documentation, and help ensure high-quality patient care and clear communication across care teams.

This role requires strong customer service, excellent written and verbal communication, and the ability to manage multiple tasks in a dynamic clinical environment.