Clinical Support Specialist

Chimes; Wyomissing (Berks County); On-site; USD 60,000 - 80,000; Full time

Job summary

An established industry player is seeking a dedicated Clinical Support Specialist to enhance client communication and manage referrals. This role involves collaborating with clinical staff to ensure efficient processing of client needs and overseeing records management. With a focus on providing essential support, you will play a pivotal role in a comprehensive healthcare environment. Join a team that values innovative solutions and offers competitive rewards, including comprehensive insurance and tuition reimbursement, while making a significant impact on the lives of those served.

Benefits

Medical, Dental, and Vision Insurance

Tuition Reimbursement

Flexible Spending Accounts

Life and Disability Insurance

Paid Time Off

403(b) with Employer Match

Recognition Programs

Referral Bonuses

Discounts through Tickets at Work

Qualifications

• One year of experience in a medical or mental health office or related professional setting.
• Child Abuse Clearance and Criminal clearance required.

Responsibilities

• Process new referrals and verify insurance eligibility.
• Schedule appointments and manage client communication.

Skills

Customer Service

Data Entry

Referral Processing

Education

High School Diploma or Equivalent

Job description

Our vast array of services — educational, employment, vocational, residential, rehabilitative, and behavioral health — are delivered through a network of national and international affiliates. This allows us to take a comprehensive, holistic approach to improving the lives of every person we serve — those who receive and those who reap the benefits of our innovative, responsive solutions.

Job Description:

In this role, the Clinical Support Specialist works cooperatively with administrative and clinical staff to manage client communication and needs, both on the phone and in person. Responsibilities include processing referrals efficiently, scheduling appointments accurately, providing prescriber support as approved, and overseeing client records from data entry to archiving.

Schedule Details:

Monday through Friday, 8:30 am - 5:00 pm

Location:

Wyomissing, PA

Program:

Clinical Services Support

Pay Rate:

$17+/hour

Job Functions:

1. Process all new referrals and verify insurance eligibility
2. Transmit referral information within the agency
3. Enter referral data into electronic records
4. Schedule court-ordered evaluations

Minimum Requirements:

• High School diploma or equivalent
• One year of experience in a medical or mental health office or related professional setting, including customer service and data entry
• No licensure or certifications required
• Child Abuse Clearance, Criminal clearance, and verification of not being on Medicaid/Medicare Exclusion list

Additional related experience and/or education may be substituted at the discretion of the Personnel Officer.

What’s in it for you?

Total Rewards (for full-time employees >30 hours/week):

• Competitive Pay
• Medical, Dental, and Vision Insurance
• Tuition Reimbursement
• Flexible Spending Accounts (Health, Dependent, Transportation)
• Life and Disability Insurance
• Paid Time Off
• 403(b) with Employer Match
• Recognition Programs
• Referral Bonuses
• Discounts through “Tickets at Work”
• And more!

Learn More:

Visit us at: https://chimes.org/Careers

Holcomb Behavioral Health Systems is accredited by the Joint Commission, offering services for mental health, substance abuse, intellectual and developmental disabilities, and co-occurring disorders across PA, NJ, DE, and MD. We also provide prevention and educational programs for all ages.

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Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities. For rights under federal employment laws, see the Know Your Rights notice from the Department of Labor.