Clinical Receptionist & Patient Intake Specialist

EngageMED, Inc.; Little Rock (AR); On-site; USD 19,000 - 25,000; Full time

Job summary

EngageMED, Inc. in Little Rock, AR is seeking a friendly receptionist to handle patient check-in, collect insurance details, and support the clinic daily operations.

Under supervision, you will answer phones, schedule appointments, prepare charts in the EMR, and assist with after-visit tasks, ensuring accuracy and compliance. A team-oriented mindset and professionalism are essential to contribute to a positive patient experience.

Qualifications

• High school diploma or equivalent required.
• 0–1 year healthcare experience preferred.
• Knowledge of insurance authorization/billing requirements.
• Proficient with Microsoft Office and clerical software.

Responsibilities

• Check-in patients and complete intake paperwork.
• Answer and route phone calls; schedule appointments.
• Collect copays and insurance information.
• Prepare charts and retrieve records in EMR.
• Follow up on missed appointments and patient communications.

Skills

Customer service

Communication

Organization

Time management

MS Office

Education

High school diploma or equivalent

Tools

EMR systems

Job description

EngageMED, Inc. in Little Rock, AR is seeking a friendly receptionist to handle patient check-in, collect insurance details, and support the clinic daily operations.

Under supervision, you will answer phones, schedule appointments, prepare charts in the EMR, and assist with after-visit tasks, ensuring accuracy and compliance. A team-oriented mindset and professionalism are essential to contribute to a positive patient experience.