Clinic Receptionist & Patient Intake Specialist

EngageMED, Inc.; Little Rock (AR); On-site; USD 26,000 - 32,000; Full time

Job summary

EngageMED, Inc. is seeking a professional receptionist to support patient intake and administrative functions in a clinic setting. The role requires accurate data collection, efficient check-in/check-out processes, and proper handling of paperwork and EMR documentation.

The receptionist will answer calls, schedule visits, collect copays and deductibles, and coordinate with the clinic manager to maintain smooth patient flow while adhering to clinic policies and regulatory requirements.

Qualifications

• Knowledge of insurance authorization/billing requirements.
• Demonstrates strong customer service and communication skills.
• Organizational and time management skills.
• Proficient with computer systems and clinic procedures.
• Professionalism and teamwork in a fast-paced environment.

Responsibilities

• Check-in patients and complete all paperwork for admitting process.
• Answer phone calls and route as needed.
• Schedule appointments per office guidelines.
• Collect patient information, copays, and deductibles.
• Scan and file patient documents into EMR.
• Prepare charts for appointments with complete information.
• Handle check-out duties including pricing and follow-up scheduling.
• Assist with registration documentation in EMR and ensure regulatory compliance.
• Inform patients about required documentation for next visits or time-of-service payments.

Skills

Customer service

Communication skills

Organizational skills

Proficient computer skills

Time management

Bilingual (Spanish/English)

Insurance billing knowledge

Education

High school diploma or equivalent

Tools

Microsoft Office Suite

Database management

Desktop publishing

Spreadsheet

Graphic presentation packages

Job description

EngageMED, Inc. is seeking a professional receptionist to support patient intake and administrative functions in a clinic setting. The role requires accurate data collection, efficient check-in/check-out processes, and proper handling of paperwork and EMR documentation.

The receptionist will answer calls, schedule visits, collect copays and deductibles, and coordinate with the clinic manager to maintain smooth patient flow while adhering to clinic policies and regulatory requirements.