Patient Services Front Desk Coordinator

EngageMED, Inc.; Little Rock (AR); On-site; USD 19,000 - 28,000; Full time

Job summary

EngageMED, Inc. is seeking a receptionist to support patient intake at the Little Rock clinic. The role includes checking in patients, collecting copays, scheduling follow-ups, and handling phone inquiries with a focus on accuracy and customer service.

The ideal candidate has strong organizational skills, basic insurance knowledge, and proficiency with Microsoft Office. This position is office-based in Little Rock, AR.

Qualifications

• High school diploma or equivalent required.
• 0–1 year healthcare experience preferred.
• Proficient with Microsoft Office Suite and basic computer skills.
• Knowledge of insurance processing and billing procedures.
• Ability to read, interpret and follow clinic policies.

Responsibilities

• Check in patients and complete all intake paperwork.
• Answer and direct phone calls to appropriate staff.
• Schedule appointments per office guidelines.
• Collect copays and insurance information at visit.
• Prepare patient charts and ensure complete information.
• Handle patient check-out and collect remaining payments.
• File registration documents in the electronic medical record.
• Communicate next-day appointments and required documentation.

Skills

Insurance billing

Customer service

Communication

Organizational skills

Computer skills

Regulatory knowledge

Professionalism

Teamwork

Learning & growth

Attention to detail

Education

High school diploma or equivalent

Tools

Microsoft Office

Job description

EngageMED, Inc. is seeking a receptionist to support patient intake at the Little Rock clinic. The role includes checking in patients, collecting copays, scheduling follow-ups, and handling phone inquiries with a focus on accuracy and customer service.

The ideal candidate has strong organizational skills, basic insurance knowledge, and proficiency with Microsoft Office. This position is office-based in Little Rock, AR.