Clinical Front Desk Coordinator: Patient Intake Scheduling

EngageMED, Inc.; Hot Springs (AR); On-site; USD 28,000 - 36,000; Full time

Job summary

EngageMED, Inc. in Hot Springs, Arkansas is seeking a receptionist to handle patient check-in, collect accurate insurance information, process copays and deductibles, and support efficient admissions in a busy clinic environment.

You will answer phones, schedule appointments according to office guidelines, scan and file documents in the electronic medical record, and assist with checkout while maintaining a courteous, compliant, and professional demeanor for every patient.

Qualifications

• High school diploma or equivalent required.
• 0–1 year healthcare experience preferred.
• Strong customer service and communication skills.

Responsibilities

• Check patients in and complete intake paperwork.
• Answer phones and direct calls.
• Schedule appointments according to office guidelines.
• Collect copays and deductible amounts.
• Verify patient and insurance information in records.
• Prepare charts for appointments and assist with checkout.

Skills

Insurance billing

Customer service

Time management

Computer proficiency

Clinic procedures

Professionalism

Education

High school diploma or equivalent

Tools

EMR systems

MS Office

Job description

EngageMED, Inc. in Hot Springs, Arkansas is seeking a receptionist to handle patient check-in, collect accurate insurance information, process copays and deductibles, and support efficient admissions in a busy clinic environment.

You will answer phones, schedule appointments according to office guidelines, scan and file documents in the electronic medical record, and assist with checkout while maintaining a courteous, compliant, and professional demeanor for every patient.