Medical Front Desk & Patient Concierge

Access Medical Clinic; Ash Flat (AR); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Dental insurance

Health insurance

Health savings account

Life insurance

Paid time off and company holidays

Vision insurance

Job summary

Access Medical Clinic in Ash Flat, AR is seeking a friendly Medical Receptionist to greet patients, manage appointments, handle calls, and oversee check-in and check-out with professionalism.

You will support front-desk operations, verify insurance, update EMR records, process payments, maintain a welcoming lobby, and coordinate with providers and staff to ensure smooth, confidential patient experiences.

Customer service skills and accuracy are essential in a fast-paced environment.

Qualifications

• High school diploma required.
• Experience in a fast-paced, high-volume environment.
• Medical office or EMR experience preferred.
• Strong multitasking and organizational skills.
• Customer service background.
• Valid driver’s license, auto insurance, and ability to travel.

Responsibilities

• Greet and check in/out patients professionally and efficiently.
• Manage patient scheduling, verify insurance, and update EMR records.
• Answer and route phone calls with courtesy.
• Collect and process patient payments, including cash, credit card, and deposits.
• Maintain patient lobby flow and ensure a positive experience.
• Order office supplies and assist with administrative tasks.
• Uphold HIPAA and confidentiality standards.
• Support outreach, enrollment initiatives, and weekly reporting.
• Other duties as assigned.

Skills

Customer service

Multitasking

Organizational skills

Computer skills

Education

High school diploma

Tools

EMR software

Job description

Access Medical Clinic in Ash Flat, AR is seeking a friendly Medical Receptionist to greet patients, manage appointments, handle calls, and oversee check-in and check-out with professionalism.

You will support front-desk operations, verify insurance, update EMR records, process payments, maintain a welcoming lobby, and coordinate with providers and staff to ensure smooth, confidential patient experiences.

Customer service skills and accuracy are essential in a fast-paced environment.