Clinical Practice Operations Manager

Partner's Healthcare; Newton (MA); On-site; USD 66,000 - 96,000; Full time

Job summary

Mass General Brigham Cancer Institute at Newton-Wellesley Hospital is seeking a Practice Manager to oversee daily ambulatory operations and lead administrative and clinical teams. You will partner with physicians and leaders to support operational excellence and staff growth, creating an exceptional patient and staff experience.

This role emphasizes mentorship, budgeting, and performance improvement within a collaborative, mission-driven setting that values professional development and

Qualifications

• Bachelor's degree required; experience in lieu of degree accepted.
• 5-7 years supervisory experience.
• 5-7 years experience working in a healthcare environment.

Responsibilities

• Lead the daily operations of the practice and ensure efficient workflows.
• Supervise administrative and clinical support staff.
• Manage staffing, scheduling, and coverage to support patient care.
• Recruit, hire, onboarding, and develop team members.
• Coach and mentor staff to support performance and career growth.
• Ensure compliance with policies, HIPAA, and required training.
• Identify opportunities to improve processes and operational efficiency.
• Monitor practice performance metrics and support ongoing improvements.
• Partner with leadership on budgeting, planning, and resource management.
• Oversee payroll processes and support accurate timekeeping.
• Collaborate with multidisciplinary teams to achieve operational goals.
• Provide leadership support and coverage as needed.

Skills

Leadership

Communication

Organization

Time management

Analytical skills

Microsoft Excel

Revenue cycle management

Billing knowledge

Adaptability

Education

Bachelor's Degree in related field

Job description

Mass General Brigham Cancer Institute at Newton-Wellesley Hospital is seeking a Practice Manager to oversee daily ambulatory operations and lead administrative and clinical teams. You will partner with physicians and leaders to support operational excellence and staff growth, creating an exceptional patient and staff experience.

This role emphasizes mentorship, budgeting, and performance improvement within a collaborative, mission-driven setting that values professional development and