Ambulatory Practice Manager — Healthcare Operations Lead

Massachusetts General Hospital; Newton (MA); On-site; USD 66,000 - 96,000; Full time

Job summary

Mass General Brigham Cancer Institute at Newton-Wellesley Hospital is seeking an experienced Practice Manager to oversee ambulatory practice operations. You will lead administrative and clinical teams, ensuring efficient workflows, staff development, and a top-tier patient experience.

You will partner with physicians and leaders to drive operational excellence, budgeting, and resource management while maintaining HIPAA compliance and high-quality care.

Qualifications

• Bachelor’s degree in a related field required.
• 5–7 years supervisory experience.
• 5–7 years healthcare experience preferred.
• Strong leadership and staff development skills.
• Knowledge of HIPAA and regulatory requirements.

Responsibilities

• Lead the daily operations of the ambulatory practice.
• Supervise administrative and clinical support staff.
• Manage staffing, scheduling, and coverage for patient care.
• Recruit, hire, onboard, and develop team members.
• Coach and mentor staff for performance and growth.
• Ensure compliance with policies and HIPAA.
• Monitor practice performance metrics and drive improvements.
• Collaborate with leadership on budgeting and resource management.
• Oversee payroll processes and timekeeping.

Skills

Leadership

Communication

Time management

Analytical skills

Staff collaboration

Accounting principles

Microsoft Office

Education

Bachelor's degree in related field

Tools

Microsoft Office

Job description

Mass General Brigham Cancer Institute at Newton-Wellesley Hospital is seeking an experienced Practice Manager to oversee ambulatory practice operations. You will lead administrative and clinical teams, ensuring efficient workflows, staff development, and a top-tier patient experience.

You will partner with physicians and leaders to drive operational excellence, budgeting, and resource management while maintaining HIPAA compliance and high-quality care.