Lead Practice Assistant, Ambulatory Clinic

Mass General Brigham Incorporated; Waltham (MA); On-site; USD 36,000 - 52,000; Full time

Job summary

Mass General Brigham’s ambulatory cancer center in Waltham is seeking a Lead Practice Assistant to coordinate daily clinic operations and support a high-performing team of Senior Practice Assistants. The role emphasizes proactive problem solving and clear communication to deliver exceptional patient service.

You will supervise workflow, train staff, and serve as a Super User for scheduling, registration, and billing systems.

Qualifications

• High School Diploma or Equivalent required.
• 5-7 years office experience required.
• Strong communication and organizational skills; proven leadership.

Responsibilities

• Oversees day-to-day operation of outpatient clinic or practice.
• Assigns and prioritizes workflow; provides back-up for leadership.
• Acts as Super User for scheduling, registration and billing systems.

Skills

Communication

Organizational skills

Leadership

Office Suite

Time management

Adaptability

Education

High School Diploma or Equivalent

Tools

Scheduling systems

Registration systems

Billing systems

Job description

Mass General Brigham’s ambulatory cancer center in Waltham is seeking a Lead Practice Assistant to coordinate daily clinic operations and support a high-performing team of Senior Practice Assistants. The role emphasizes proactive problem solving and clear communication to deliver exceptional patient service.

You will supervise workflow, train staff, and serve as a Super User for scheduling, registration, and billing systems.