Clinical Operations & Patient Care Coordinator

University of Miami; Florida; On-site; USD 42,000 - 56,000; Full time

Job summary

University of Miami is seeking a Clinical Business Operations Representative 3 in Doral to resolve issues in daily clinical operations and perform receptionist duties. The role involves answering calls, managing patient flow, collecting demographics and insurance data, and ensuring records are complete and accurate.

Strong communication and confidentiality are essential. The position requires a minimum of 2 years of relevant experience and a high school diploma or equivalent, with flexibility to

Qualifications

• High school diploma or equivalent.
• Minimum 2 years of relevant experience.

Responsibilities

• Answers incoming calls and manages patient flow.
• Reviews patient demographics and insurance information.
• Reviews clinical records for completeness and accuracy.
• Greets visitors and directs to appropriate staff.
• Maintains confidentiality and HIPAA compliance.
• Supports imaging workflow and electronic record handling.

Skills

Data entry accuracy

Effective communication

Flexible schedule

Independent and collaborative

HIPAA awareness

Education

High school diploma or equivalent

Tools

UChart-Radiant (RIS)

PACS

Job description

University of Miami is seeking a Clinical Business Operations Representative 3 in Doral to resolve issues in daily clinical operations and perform receptionist duties. The role involves answering calls, managing patient flow, collecting demographics and insurance data, and ensuring records are complete and accurate.

Strong communication and confidentiality are essential. The position requires a minimum of 2 years of relevant experience and a high school diploma or equivalent, with flexibility to