Clinical Operations Coordinator, Pediatrics

University of Miami; Miami (FL); Hybrid; USD 38,000 - 52,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Tuition remission

Job summary

The University of Miami is seeking a Clinical Business Operations Representative 1 to support the Mailman Center for Child Development in Miami, FL. The role focuses on prompt resolution of issues in daily clinical operations and performing general administrative and receptionist duties to ensure efficient patient flow.

Responsibilities include handling patient demographics and insurance information, triaging calls, coordinating with multidisciplinary teams, and maintaining confidentiality in a

Qualifications

• High School Diploma or equivalent or related experience.
• Strong written and verbal communication skills.
• Ability to learn new procedures, technologies and adapt to changing priorities and demands.

Responsibilities

• Assist with pre- and post-care processes and patient scheduling.
• Answer and triage incoming calls; direct inquiries as appropriate.
• Gather and verify patient demographics, insurance information and referrals.
• Maintain confidentiality and adhere to University policies and procedures.
• Provide coverage for coworkers when needed and support a smooth clinic workflow.

Skills

Communication

Teamwork

Learning Agility

Technical Proficiency

Education

High School Diploma or equivalent

Tools

Microsoft Office

Job description

The University of Miami is seeking a Clinical Business Operations Representative 1 to support the Mailman Center for Child Development in Miami, FL. The role focuses on prompt resolution of issues in daily clinical operations and performing general administrative and receptionist duties to ensure efficient patient flow.

Responsibilities include handling patient demographics and insurance information, triaging calls, coordinating with multidisciplinary teams, and maintaining confidentiality in a