Clinical Operations Coordinator – Patient Care

University of Miami; Miami (FL); On-site; USD 25,000 - 33,000; Full time

Benefits offered by this job

Benefits package including medical and

Tuition remission

Job summary

The University of Miami Health System is seeking a Clinical Business Operations Representative II to support the OBGYN department in Miami. This full-time role handles front-desk duties, triage calls, and coordinates patient care across pre and post visit activities.

Responsibilities include collecting patient information, coordinating referrals, and ensuring timely communication with clinicians. The position emphasizes confidentiality, teamwork, and efficient operations within the clinical

Qualifications

• High School Diploma or equivalent required.
• Minimum 1 year of relevant experience.
• Ability to learn new procedures, technologies and protocols.
• Ability to work collaboratively within a team.
• Strong written and verbal communication skills.

Responsibilities

• Answer incoming calls and manage patient flow efficiently.
• Review and collect patient demographics, insurance, and referrals.
• Coordinate physician schedules and appointments.
• Follow up on test results, referrals, and pre/post care tasks.
• Maintain confidentiality and adhere to policies.

Skills

1 year experience

Learning agility

Teamwork

Technical proficiency

Communication

High School Diploma

Education

High School Diploma or equivalent

Tools

Office software

Job description

The University of Miami Health System is seeking a Clinical Business Operations Representative II to support the OBGYN department in Miami. This full-time role handles front-desk duties, triage calls, and coordinates patient care across pre and post visit activities.

Responsibilities include collecting patient information, coordinating referrals, and ensuring timely communication with clinicians. The position emphasizes confidentiality, teamwork, and efficient operations within the clinical