Clinical Operations Leader for Patient Care Excellence

101 Rogers Memorial Hospital, Inc.; West Allis (WI); On-site; USD 90,000 - 130,000; Full time

Benefits offered by this job

Health, dental, vision insurance

401(k) retirement plan

Employee share program

Life/disability insurance

Flex spending accounts

Tuition reimbursement

Health and wellness program

Employee assistance program (EAP)

Job summary

Rogers Behavioral Health is seeking a Clinical Operations Manager to lead clinical operations and service delivery. The role coordinates with care teams, supports staffing, and drives KPI performance to ensure timely access to high-quality care.

You will oversee safety, documentation, and interdisciplinary collaboration across departments to sustain excellence in patient outcomes. The position emphasizes supervision of staff, ongoing training, and partnership with support teams to maintain a

Qualifications

• Master’s degree in social services or related field and active clinical license.
• Experience supervising direct care staff and coordinating care within a clinical setting.
• Knowledge of ASAM assessments and regulatory/licensure requirements.

Responsibilities

• Lead day-to-day program execution ensuring safe, high-quality service delivery.
• Oversee staffing, scheduling, and resource allocation to meet KPIs.
• Maintain accountability for team performance and patient safety.
• Foster collaboration across teams to optimize outcomes and engagement.
• Participate in on-call coverage and respond to urgent issues as needed.
• Monitor care continuity, discharge planning, and care coordination.

Skills

Leadership

Program management

Staffing

Quality assurance

Clinical operations

Education

Master’s degree in social services

Job description

Rogers Behavioral Health is seeking a Clinical Operations Manager to lead clinical operations and service delivery. The role coordinates with care teams, supports staffing, and drives KPI performance to ensure timely access to high-quality care.

You will oversee safety, documentation, and interdisciplinary collaboration across departments to sustain excellence in patient outcomes. The position emphasizes supervision of staff, ongoing training, and partnership with support teams to maintain a