Clinical Operations Lead

Rogers Memorial Hospital; West Allis (WI); On-site; USD 90,000 - 130,000; Full time

Job summary

Rogers Memorial Hospital is seeking a Clinical Operations Manager to lead the clinical operations and service delivery across programs. You will coordinate staffing, performance management, and safety protocols to ensure high‑quality care and compliant operations.

The role emphasizes leadership, collaboration with care teams, and oversight of continuous improvement initiatives to optimize outcomes and patient experience.

Responsibilities

• Lead day‑to‑day program execution, ensuring safe, efficient, and high‑quality service delivery across all functions.
• Oversee staffing, scheduling, and resource allocation to ensure efficient and effective service delivery.
• Maintain accountability for team performance, productivity, and adherence to organizational standards and KPIs.
• Ensure a safe, functional, compliant, and survey‑ready environment of care in collaboration with internal support teams.
• Maintain visibility in the program through regular rounding with staff and patients to support engagement, quality, and real‑time problem solving.
• As required by program and/or level of care, participate in a rotating on‑call schedule, and may need to respond onsite to urgent issues, emergencies, and coverage of critical staffing gaps outside of regular working hours, including nights, weekends, and holidays.

Job description

Rogers Memorial Hospital is seeking a Clinical Operations Manager to lead the clinical operations and service delivery across programs. You will coordinate staffing, performance management, and safety protocols to ensure high‑quality care and compliant operations.

The role emphasizes leadership, collaboration with care teams, and oversight of continuous improvement initiatives to optimize outcomes and patient experience.