Clinical Operations Coordinator - Patient Care & Records

University of Miami; Miami (FL); Presencial; USD 36.000 - 52.000; Jornada completa

Descripción de la vacante

The University of Miami, Bascom Palmer Eye Institute, is hiring a Clinical Business Operations Representative 1, Nursing Unit, in Miami, Florida. This role supports pre- and post-care operations, performing administrative tasks, managing patient flow, and ensuring records are complete and compliant.

You will assist patients professionally, answer calls, and maintain service standards across the unit. Core duties include coordinating patient demographics and insurance data, reviewing clinical

Formación

• High School diploma or equivalent.
• No prior experience required.
• Ability to maintain records and correspondence.
• Strong communication skills.
• Discretion with confidential information.

Responsabilidades

• Assist in coordinating pre/post patient care activities.
• Collect and verify patient demographics and insurance information.
• Review clinical records for completeness and signatures.
• Answer incoming calls and triage messages; direct to appropriate staff.
• Greet visitors and guide them to the correct department or staff member.
• Maintain confidentiality and comply with department policies.

Conocimientos

Record keeping

Communication

Problem solving

Microsoft Office

Educación

High School diploma

Relevant experience

Herramientas

Microsoft Office

Descripción del empleo

The University of Miami, Bascom Palmer Eye Institute, is hiring a Clinical Business Operations Representative 1, Nursing Unit, in Miami, Florida. This role supports pre- and post-care operations, performing administrative tasks, managing patient flow, and ensuring records are complete and compliant.

You will assist patients professionally, answer calls, and maintain service standards across the unit. Core duties include coordinating patient demographics and insurance data, reviewing clinical