Ambulatory Surgery Operations Coordinator

University of Miami; Miami (FL); On-site; USD 42,000 - 54,000; Full time

Job summary

University of Miami Bascom Palmer Eye Institute in Miami, FL is seeking a Clinical Business Operations Representative 2 for the Ambulatory Surgery Unit. This role handles pre- and post-care communications, medical records, and patient flow in a fast-paced surgical environment.

The position requires a high school diploma, 1 year of relevant experience, and strong data entry with excellent communication. The work includes evenings, nights, and weekends with professional customer service and

Qualifications

• High school diploma or equivalent.
• Minimum 1 year of relevant experience.
• Strong data entry skills with accuracy.
• Ability to communicate effectively in writing and orally.
• Ability to work evenings, nights, and weekends.
• Ability to work independently and in a team.
• Commitment to the University’s core values.

Responsibilities

• Triages patient inquiries and directs calls.
• Maintains patient records and demographic information in EPIC.
• Communicates with patients, nursing staff, physicians and staff.
• Answers phones and documents messages.
• Adheres to privacy and department policies.
• Coordinates pre- and post-operative communication.
• Supports scheduling and patient flow in ambulatory surgery unit.
• Provides courteous and professional customer service.

Skills

Data entry

Effective communication

Organizational skills

Evening shifts

Weekend shifts

Independent worker

Collaborative work

Patient coordination

Education

High school diploma or equivalent

Tools

EPIC system

Job description

University of Miami Bascom Palmer Eye Institute in Miami, FL is seeking a Clinical Business Operations Representative 2 for the Ambulatory Surgery Unit. This role handles pre- and post-care communications, medical records, and patient flow in a fast-paced surgical environment.

The position requires a high school diploma, 1 year of relevant experience, and strong data entry with excellent communication. The work includes evenings, nights, and weekends with professional customer service and