Clinical Patient Access Specialist II

University of Miami (old); Miami (FL); Hybrid; USD 36.000 - 54.000; Vollzeit

Zusammenfassung

The University of Miami Bascom Palmer Eye Institute seeks a Clinical Business Operations Representative 2 in Miami, FL. You will support daily clinical operations by handling patient intake, data entry, insurance reviews and referrals, while delivering courteous service to patients and visitors.

You will answer phones, triage questions, collect demographic and insurance information, review records for completeness, and help maintain confidentiality in alignment with university policies and

Qualifikationen

• High school diploma or equivalent.
• Minimum 1 year of relevant experience.
• Strong data entry and communication skills.
• Ability to work evenings, nights, and weekends as necessary.
• Independent and collaborative work ethic.
• Commitment to the University’s core values.

Aufgaben

• Answer incoming calls and direct inquiries to appropriate staff.
• Greet visitors and callers and guide them to the right person.
• Obtain and review patient demographic, insurance, and referral information.
• Review clinical records for completeness including authorization and signatures.
• Triage calls and document messages in the appropriate software.
• Maintain confidentiality and adhere to university policies.

Kenntnisse

Data entry accuracy

Communication skills

Multitasking

Data analysis

Customer service

Ausbildung

High school diploma

Jobbeschreibung

The University of Miami Bascom Palmer Eye Institute seeks a Clinical Business Operations Representative 2 in Miami, FL. You will support daily clinical operations by handling patient intake, data entry, insurance reviews and referrals, while delivering courteous service to patients and visitors.

You will answer phones, triage questions, collect demographic and insurance information, review records for completeness, and help maintain confidentiality in alignment with university policies and