Clinical Operations Coordinator – Integrative Medicine

University of Miami; Miami (FL); Hybrid; USD 36,000 - 48,000; Full time

Job summary

The University of Miami/UHealth Department of Family Medicine and Community Health is seeking a full-time Clinical Business Operations Representative 2 in Miami, FL. The role focuses on efficient administrative support, patient data handling, and coordinating pre/post-care activities to ensure smooth clinical operations.

Key duties include verifying demographics and insurance, answering calls, maintaining records in Epic, and assisting with referrals and communications with patients and

Qualifications

• High school diploma or equivalent required.
• Minimum 1 year of relevant experience required.
• Ability to enter data with minimal errors.
• Strong written and verbal communication skills.
• Flexibility to work evenings, nights, and weekends.

Responsibilities

• Facilitate pre- and post-care processes and resolve related issues.
• Collect and verify patient demographic and insurance information and referrals.
• Answer and triage department calls; direct inquiries and document messages.
• Greet visitors, assist with inquiries, and route to appropriate staff.
• Maintain confidentiality and adhere to policies and procedures.
• Coordinate with providers and staff to ensure smooth patient flow and access.

Skills

Data entry

Communication skills

Attention to detail

Time management

Education

High school diploma or equivalent

Job description

The University of Miami/UHealth Department of Family Medicine and Community Health is seeking a full-time Clinical Business Operations Representative 2 in Miami, FL. The role focuses on efficient administrative support, patient data handling, and coordinating pre/post-care activities to ensure smooth clinical operations.

Key duties include verifying demographics and insurance, answering calls, maintaining records in Epic, and assisting with referrals and communications with patients and