Cardiology Clinical Operations Coordinator

University of Miami; Miami (FL); On-site; USD 35,000 - 54,000; Full time

Job summary

University of Miami is seeking a full-time Clinical Business Operations Representative 3 to work onsite on the UHealth campus in the Cardiology Division of the Department of Medicine. The role handles pre and post care administrative tasks, greets patients, manages phone lines, and maintains accurate demographic and insurance information.

The position requires a high school diploma and at least 2 years of relevant experience, with flexibility to work evenings, nights, and weekends.

Qualifications

• High school diploma or equivalent
• Minimum 2 years of relevant experience
• Ability to communicate effectively in oral and written form
• Ability to work evenings, nights, and weekends as necessary
• Skill in data entry with minimal errors
• Ability to work independently and/or in a collaborative environment
• Commitment to the University’s core values

Responsibilities

• Assists the department in managing expectations surrounding pre and post patient care.
• Obtains or reviews all patient demographic information, insurance information and referral numbers.
• Reviews clinical records for completeness including authorization, signatures, missing data, and other patient information.
• Answers multiple telephones for the department: triage incoming calls, responds to questions, directs calls, and documents messages in the appropriate software.
• Greets visitors and callers, handles their inquiries, and directs them to the appropriate employee according to their needs.
• Works cooperatively with fellow employees to solve problems and enhance the smooth and efficient flow of the practice.
• Provides coverage for responsibilities of co-workers when assigned or as need arises.
• Develops and promotes the use of effective methods of communicating with physicians, managers, peers, trainees, and staff on a regular basis.
• Maintains confidentiality of all information.
• Adheres to University and unit-level policies and procedures and safeguards University assets.

Skills

Data entry

Communication

Data analysis

Flexible schedule

Independent work

Education

High school diploma or equivalent

Job description

University of Miami is seeking a full-time Clinical Business Operations Representative 3 to work onsite on the UHealth campus in the Cardiology Division of the Department of Medicine. The role handles pre and post care administrative tasks, greets patients, manages phone lines, and maintains accurate demographic and insurance information.

The position requires a high school diploma and at least 2 years of relevant experience, with flexibility to work evenings, nights, and weekends.