Clinical Operations & Patient Care Coordinator

University of Miami; Fort Lauderdale (FL); Hybrid; USD 38,000 - 47,000; Full time

Job summary

University of Miami Health System is seeking a Clinical Business Operations Representative 1 to support daily clinical operations on-site in Fort Lauderdale, FL. You will handle pre- and post-care processes, manage patient information, and ensure efficient receptionist duties with a focus on professionalism and patient satisfaction.

The role requires strong data entry, effective communication, and flexibility to work evenings, nights and weekends as necessary; the environment emphasizes

Qualifications

• High school diploma or equivalent is required.
• No prior experience is required.
• Strong data entry skills with minimal errors.
• Effective oral and written communication abilities.
• Willingness to work evenings, nights and weekends as needed.

Responsibilities

• Assist with pre- and post-care process management.
• Collect and review patient demographic, insurance, and referral information.
• Review clinical records for completeness and required signatures.
• Answer and triage department calls; document messages.
• Greet visitors and direct them appropriately.
• Provide coverage and support for coworkers as needed.
• Promote effective communication with physicians, managers, and staff.
• Maintain patient information confidentiality.
• Adhere to University and departmental policies.

Skills

Data entry

Effective communication

Evening availability

Data collection

Independent work

Confidentiality

Education

High school diploma or equivalent

Job description

University of Miami Health System is seeking a Clinical Business Operations Representative 1 to support daily clinical operations on-site in Fort Lauderdale, FL. You will handle pre- and post-care processes, manage patient information, and ensure efficient receptionist duties with a focus on professionalism and patient satisfaction.

The role requires strong data entry, effective communication, and flexibility to work evenings, nights and weekends as necessary; the environment emphasizes